Get in touch with us at tyratrend@gmail.com. We appreciate if you return to us via express shipping. Shipping cost is to be borne by buyer. Refund will be made by means of credit and only valid for 14 days. ALL RETURNS/EXCHANGE MUST BE SENT BACK WITHIN 7 WORKING DAYS (MALAYSIA) / 10 WORKING DAYS (OUTSIDE MALAYSIA)/ 3 WORKING DAYS FOR PHYSICAL STORE OF RECEIVING YOUR PURCHASE. Returns can only made one time per order. Meaning that any order made with return credit cannot be returned the consequent time.We’d love for every Tyra & Co. piece to meet its perfect match so do ensure that the piece you return or exchange is in its original condition as when it was mailed to you, Tyra & Co. tag intact, unworn and free of odour. We really do appreciate your good care with Tyra & Co. piece :) We try to be as accurate as reasonably possible in our descriptions, pictures and measurements. Our clothing may vary slightly from pictures due to studio lighting conditions and variances in computer screen colour calibration. Minor variances within 2-3cm in measurements are not considered a defect. Sale, markdown items, inner wear & accessories are non-returnable or exchangeable. All returns are final and further requests will be denied. PROOF OF PURCHASE /RECEIPT IS NEEDED